Behavioral Health Case Manager

Behavioral Health Case Manager

TITLE:    Behavioral Health Case Manager

DIVISION:   Huckleberry Youth Health Center

SALARY: $19.26 – $21.34/hr

STATUS/SCHEDULE:   Nonexempt Union/FT

SUPERVISOR:  Client Services Coordinator

POSITION SUMMARY:

The Clinical Case Manager is a member of the client services team at the Huckleberry Youth Health Center. This position provides engagement, assessment and intervention services including case management and supportive services for youth aged 12-24.

ESSENTIAL FUNCTIONS:

  1. Provide engagement and assessment for youth who access the HYHC and Cole Street Youth Clinic.  This includes checking-in clients for their appointments, answering the phone, logging client visits and engaging with clients in the waiting ar
  2. Collaborate with Client Services staff to maintain a front desk and client waiting area that is safe, hospitable, and youth-centered.
  3. Provide screenings for youth to determine their service and mental health needs in coordination with the medical team.
  4. Provide short-term interventions and ongoing case management services which include: Crisis intervention, assessment and service planning, community advocacy, brokerage and coordination of resources, referrals and linkage support and other life skills training and support.
  5. Build and maintain contact with other service providers (internal and external) to assist in developing a robust referral network, outreach about case management services and ensure that clients’ needs are met as seamlessly as possible.
  6. If indicated, create and facilitate group programming at HYHC.
  7. Develop, monitor, and implement service plans and interventions.
  8. Perform accurate and timely record-keeping and documentation utilizing our web-based dat
  9. Assist with data entry of client visit data.
  10. Participate in staff development activities including: individual supervision, group supervision, client review, staff meetings, clinical trainings and interdisciplinary meetings.
  11. Represent HYHC at outreach events.
  12. Keep abreast of current research and curriculum in adolescent and behavioral health issues and serve as a resource in the community and agency for adolescent and behavioral health trends and the needs and best practices for serving Transition Aged Yout
  13. Other duties as assigned.

COMPETENCIES:

  1. Experience working with youth that are under served, marginalized, and/or high-risk with complicated trauma histories
  2. Experience providing case management services with high-risk and at-risk youth
  3. Experience working in an adolescent clinic or other health setting
  4. Experience working within a youth development and/or harm reduction framework
  5. Must be highly organized, creative, innovative and open to new concepts
  6. Able to handle competing demands and prioritize tasks while focusing on the needs and experiences of youth

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

WORK ENVIRONMENT:

This position operates out of the Huckleberry Youth Health Center. This role may include driving agency vehicles to various sites across San Francisco on occasion.  The position also includes the use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Huckleberry Youth Health Center is located in San Francisco and is accessible by bus.

PHYSICAL DEMANDS:

This role requires the ability to lift files, open filing cabinets and bend, sit or stand as necessary and climb stairs.

REQUIRED EDUCATION AND EXPERIENCE:

  1. A combination of six years of college and/or relevant experience
  2. Computer literate (Internet, Google Suites, Word, Excel)

PREFERRED EDUCATION AND EXPERIENCE:

  1. Spanish or Cantonese language abilities
  2. Knowledge of community-based agencies serving adolescents in S.F. strongly preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS:

  1. TB clearance
  2. Valid CA driver’s license & clear DMV record

SECURITY CLEARANCE:

  1. Must pass DOJ/FBI background check

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY:

Huckleberry Youth Programs is an equal opportunity employer, committed to providing equal opportunity to its employees and applicants for employment without discrimination on the basis of race; color; ethnic background; religion; gender; gender identity or expression; sexual orientation; national origin; ancestry; age; marital status; pregnancy, childbirth, or other related medical condition; disability, including HIV- related conditions; or status as a covered veteran. This policy applies to every aspect of employment, including but not limited to: hiring, advancement, transfer, demotion, layoff, termination, compensation, benefits, training and working conditions.

FAIR CHANCE:

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If interested, please email resume and cover letter to ccmhyhc17@huckleberryyouth.org or fax to 415-751-6480.

Huckleberry Youth Programs | 3310 Geary Blvd. | San Francisco, CA 94118 | (415) 668-2622